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How can we help?

Need help with an order, download or automation kit? We’re here to help.

Whether you have a question before purchasing, need help accessing your files or have run into a technical issue, our support team is ready to help.

Simply complete the form and we’ll respond by email.

If you’ve already made a purchase, include your order number (beginning with INT-) and the name of the automation kit.

Get in touch

To help us resolve your enquiry as efficiently as possible, please provide as much relevant information as you can.

Enter your full name.

Enter the email address associated with your purchase.

Briefly describe your enquiry.

Tell us what you need help with. If you’re experiencing a problem, please explain what happened and include any error messages.

What happens next?

Once you’ve submitted your enquiry, we’ll review the information provided and respond to the email address you supplied.

If you haven’t received a response, please check your spam or junk folder.

We aim to resolve enquiries as efficiently as possible, although more complex technical issues may need further investigation.

Before contacting us

You may find the answer you’re looking for in one of these sections.

Frequently asked questions

Find answers about purchasing, downloading, licensing and using your automation kits.

View FAQs

My Library

Access your purchased kits, retrieve download links and review your available products.

Open My Library

Refunds & returns

Understand our digital product refund policy and your rights as a customer.

View Refund Policy