Frequently asked questions

Our AI automation kits are downloadable digital products designed to help businesses simplify everyday tasks, reduce repetitive administration and improve efficiency.

Each kit focuses on a specific business activity, such as managing enquiries, following up leads, preparing quotations, organising appointments or producing reports.

Our products are designed for small businesses, entrepreneurs, freelancers, ecommerce retailers and service providers who want to work more efficiently without developing automation systems entirely from scratch.

Some basic technical knowledge may be helpful, depending on the kit.

Each product page explains what is included, so you can assess whether it suits your requirements before purchasing. Some kits may require configuration or integration with third-party software.

Our kits provide a starting point for implementing specific business automations.

Depending on the product, you may need to import files, connect relevant accounts, configure settings or customise workflows before using them in your business.

Each purchase includes the downloadable files listed on the individual product page.

Please review the “What’s in the download” section before purchasing to understand precisely what you will receive.

Yes. You can adapt your purchased kit to suit your own business requirements, subject to our licensing terms.

Some automation kits may require compatible third-party platforms, software accounts or API services.

These services may have separate charges or subscription fees, which are separate from your integrAIt purchase. Check the product requirements before buying.

Each kit has a clearly displayed, one-time purchase price in pounds sterling (GBP). There are no recurring integrAIt charges for purchasing an individual kit.

No. All integrAIt kits are sold as individual digital purchases, with no ongoing subscription to integrAIt required.

Available payment methods are displayed at checkout. Payments are processed securely through our payment providers — we never see or store your full card details.

Yes. You can purchase using your name and email address without registering for an account.

Yes. Once payment has been successfully processed, you will receive an order confirmation email containing information about your purchase and access to your files.

Your files become available after successful payment. You can access them through your order confirmation page and the download links sent to your email address.

Visit My Library to access purchases associated with your account.

If you purchased as a guest, you can create an account using the same email address to access your previous purchases.

Each purchased kit allows up to 10 downloads. If you reach this limit and need further access, please contact our support team.

First, check your order confirmation email and My Library.

If you’re still unable to access your files, contact support with your order number and the name of the kit.

Make sure you’re signed in using the same email address you used when placing your order. If your purchase is still missing, our support team can investigate.

Yes. Your purchase includes a licence to use the kit within your own business, subject to our Terms & Conditions.

Our standard licence covers use within one business.

If you need to use a kit for multiple companies, clients or commercial projects, please contact us to discuss the appropriate licensing arrangement.

No. Purchased kits may not be resold, redistributed, shared publicly or offered as standalone products to third parties without permission.

No. Our kits are tools designed to support business processes. Their effectiveness depends on configuration, the information provided, third-party services and how they are used.

AI-generated outputs should always be reviewed before being relied upon.

Yes, where you are entitled to one under applicable law or our Refund Policy.

For digital products, cancellation rights may change once downloading or access begins, provided the relevant legal requirements have been met. Your statutory rights relating to faulty or misdescribed digital content remain protected. Please read our Refund Policy for full details.

If a file is corrupt, missing or materially different from its description, contact support. We will investigate and provide an appropriate remedy in accordance with your legal rights.

Visit our Contact Support page and submit your enquiry. Include your order number and the relevant kit name wherever possible.